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BOOT BUTTONS HELP CENTER

  • What is a Boot Button?
    A boot button is a cowboy boot accessory you can use to complement your boot. Boot buttons come as a set of 2 buttons and strap to your boot's loop. Boot Buttons are the perfect addition to your outfit for tailgating, rodeos, concerts or however you choose! Your boots new bestie has arrived.
  • How many buttons come in a set?
    Each boot button set has 2 buttons, one for each boot.
  • Does ribbon come with my boot button purchase?
    Our boot buttons sets do not come with pre-cut ribbon; however, we do offer Ribbon Packages you can purchase along with your boot button purchase. Check out our ribbon package options below.
  • What is a button bundle?
    Button Bundles are a all-in-one place you can secure your buttons and ribbon packages together, just like they were meant to be. Purchasing from our button bundle page is really as easy as the Texas Two-step.
  • Will you offer more designs in the future?
    Absolutely! We are continually adding new color options to existing design options and planning to launch new designs in the future. If you have an idea or suggestion, please do not hesitate to reach out and let us know your idea! Make sure to follow our social for the latest updates on product launches.
  • Do you offer wholesale purchases?
    Absolutely! If you are a wholesaler and looking to purchase Boot Buttons for your store, let's chat. Click on the link to get started today!
  • How long does it take to process an order?
    Standard Orders Processing Standard orders placed through Boot Buttons online shop are processed typically in 2-5 business days after the order is received. This is really dependent on how customized the order is. There may be times when our design team will reach out to make sure you get what are looking for (we're looking at you ribbon packages). Just know, we will strive to get your order out the door as quickly as possible. We appreciate your patience as we grow our business! P.S. - Once the order is processed, we will send tracking to the email address provided during the purchase (if provided). ​​ Wholesale Orders Processing At this time, wholesale orders are typically processed and shipped to you within 4-6 weeks. We know that's a long time and we are working to reduce this time as much as possible. Just know we want to partner with your business and really do appreciate your patience as we grow our business!
  • How do I track my order?
    The Boot Buttons team will send you an email confirmation with tracking information to the email address provided in the order. If you did not receive an email confirmation, please contact us here at the contact us section on the home page.
  • Do you offer free shipping?
    A flat shipping fee is applied at the time of checkout for standard retail orders placed through the online shop. Shipping is free for retail orders when 10 or more items are purchased during one transaction (excluding wholesale items). ​ To learn more about our Shipping and Return Policy, visit here.
  • I haven't received my order, help?
    If you have not received your order, please contact us here at the contact us section on the home page.
  • I have an issue with my order, can you help?
    We strive to assure your package arrives to you safely and timely. If there's an issue with your order, please contact us here at the contact us section on the home page. For more information about our return policy, please visit here.
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